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Find the number of a specific division or office to contact them directly or call Service Tasmania on 1300 135 513.

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Building Resilience

Below is information and some resources to help you understand - resilience.

Definition: resilience

Resilience is described as "the capacity to cope with change and challenge and bounce back during difficult times."

When managing change, have you ever observed that the same thing can happen to different employees, yet the effect on each employee is dramatically different? Have you ever wondered why it is that one employee will collapse under the set back, and the other employee will get knocked back for a while and then seem to thrive?

Having resilience is the ability to interpret the setback as short-term, isolated and not permanent. This means that a resilient person believes they can move on by applying any learning found in the situation without being trapped into inaction. Being resilient enough to deal with these situations will make the difference in how quickly employees can get back on their feet again.

Resources 

As a Change Manager you can help build resilience in employees. The following resources may assist and support yourself and your employees to examine ways to increase everyone's resilience, helping employees to bounce back from adversity faster and more effectively.

For - ALL: 'Bird in a Tree' A3 poster (PDF, 245KB) - for your workplace noticeboard	1st Workbook: Signature Strengths (PDF, 901KB) These are a person's own, individual way of thinking, feeling and behaving, that helps them accomplish their goal. These 'natural' talents and abilities help guide our choice of education, career and employer. 2nd Workbook: Building Bridges (PDF, 953KB) In the first instance, it is about our sense of connectedness to family and friends, professional networks and community. 3rd Workbook: Self Matters (PDF, 1209KB) We all know that self matters – to ourselves, to other people. Sometimes it is harder to know just how we can take the best care of ourselves and others.
For - COACHES:   (Resilience Coaching)	Resilience Coaches Information Booklet (PDF, 746KB) YouTube Videoconference Coaching Contract (PDF, 1226KB) and Action Plan (DOC, 29KB)
For  - MANAGERS & TEAM LEADERS:   (Resilience Leadership)	Resilience Leaders Information Booklet (PDF, 697KB) Presentation - Developing Resilience Handout (PPT, 675KB) YouTube Videoconference DHHS Register of Coaches (PDF, 121KB)

Contents

Please use the menu below to find out more about managing change.

• what is change - scale of change, different types of change and models of change
• managing change - who is responsible and what their role is
• consulting with employees on change - following award requirements
• communicating change - why communicating change is so important
• transition and change - what reactions you could expect from teams and colleagues
• building resilience - helping individuals to cope with change and bounce back
• emotional wellbeing - providing options where employees can get help
• learning more about change - including from TED talks, research, publications and websites
• supplementary information - build and equip yourself as a change manager
• Change Toolkit - checklists, factsheets and templates

Acknowledgement

The above resources have been developed by the Department of Health and Human Resources, Leadership and Management Development Unit, Tasmania. They provide a range of practical strategies for resilience leadership. The nomenclature is therefore DHHS specific. They are reproduced here with permission. If you would like information about the development of these resources, please contact (03) 6166 1336.