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TED Talks, Websites and Research

TED Talks

Click on the links below for interesting Ted talks. 

TED Talks - Video LinksDescription of talk
Change ManagementChange Management explained in 1 minute.
Lead and be the ChangeProfessor Mark Mueller-Eberstein is an internationally acclaimed business leader, entrepreneur, consultant, researcher, best-selling author, and teaches at the Rutgers University Center for Management Development. Mark explores the dynamic between the human and technical factors that positively impact business operations and how businesses can leverage key technology trends.
Change Management vs Change Leadership - What's the Difference?

Dr John Kotter discusses the difference between "change management" and "change leadership," and whether it's just a matter of semantics. These terms are not interchangeable. The distinction between the two is actually quite significant.

Change Management vs Change Leadership

Video by Kotter International

The large majority of organizations expect to achieve results by managing change; more than 70% fall well short. The minority that learn how to lead their change equip themselves with the essential linchpin required for sustainable success.

Adaptive Leadership Leading ChangeMarty Linsky (Harvard University) presented at TEDx St Charles, 13 April 2011)
Zooming: How Effective Leaders Adjust Their Focus

Harvard Business School professor, Rosabeth Moss Kanter, explains why executives must constantly consider both the big picture and the details.

Key websites

Change Management Institute (2012). Welcome to the change management institute.
Retrieved 23 November 2015, from

  • There is a range of free materials on this site, including a downloadable chapter from the first Change Management body of knowledge.

Kotter International (2012). Because change is essential.
Retrieved 23 November 2015, from

  • Designed to promote the training programs and products of Kotter International, the 'other resources' within the books and resources section has some free downloadable material.

Prosci. (2014). Prosci change management learning centre.
Retrieved 23 November 2015, from

  •  Designed to promote ADKAR training programs and products, this website also has free articles and webinars on many elements of change management.

Research and publications

Australian Public Service Commission. Human capital matters 2013/8: Change management. Canberra: Australian Government; 2013; Available from:

Australian Public Service Commission. Human capital matters 2014/3: Change management. Canberra: Australian Government; 2014; Available from:

Capacity Development Group Bureau for Development Policy United Nations Development Program. Institutional Reform and Change Management: Managing Change in Public Sector Organisations. 2006;  Available from:

Day, G.E. and Shannon, E. A., 2015. Leading and managing change. In Leading and managing health services: an Australasian perspective. Day, G.E. and Leggat, S.G (eds.), Sydney: Cambridge University Press, 295-304.

Fisher, J, 2012, The Process of Transition - Fisher's Personal Transition Curve

Government of South Australia Office for the Public Sector. Change @ South Australia; Available from:

Hiatt Jeffrey M, 2006, The Essence of ADKAR: a model for individual change management; Available from The Essence of ADKAR: a model for individual change management 

Higgs, M & Rowland D, 2005, All Changes Great and Small: Exploring Approaches to Change and its Leadership.

New South Wales Government. Information management framework: Change management guidance. 2013; Available from:

New South Wales Health. Change Management. 2013; Available from:

New South Wales Public Sector Communities of Practice. Key Findings from the Change Management Lessons Learned Survey. 2013; Available from:

NEF (the new economics foundation; Available from: Five ways to Wellbeing, nef (the new economics foundation)

Office of the Commissioner for Public Employment. Change Management in the NTPS: Better Practice Guide. A guide for managers.: Northern Territory Government; 2012; Click here for guide.

Prosci, 2006, (Jeffrey M Hiatt), The Essence of ADKAR

Prosci, 2010, ADKAR Worksheet - Business Change Management  

Public Sector Commission. Structural change management. Government of Western Australia; 2012; Available from:

Public Service Commission. Change Management Best Practices Guide: Five (5 ) key factors common to success in managing organisational change. Queensland Government; 2009; Available from:

Queensland Government Queensland Health. Change Management Documents. 2008; Available from:

South Eastern Sydney Local Health District. Workforce- Change Management in SESLHD. New South Wales Health; 2013; Available from:

Victorian Public Service Commission. Organisational Change. 2014; Available from:

Links to other jurisdictions change management info

Jurisdictions around Australia have developed change management guidelines for their public sector services. This is a brief overview of change resources available.

Change table of Jurisdictions Change Resources   

Links to all Jurisdictions websites
JurisdictionWebsite links
Australian Government
Australian Capital Territory
New South Wales
Northern Territory
South Australia
Western Australia
New Zealand


Please use the menu below to find out more about managing change.


SSMO acknowledges reference to materials developed by the Office for the Public Sector, Government of South Australia; Department of Health and Human Services, Learning and Development Unit, Tasmania; and the Department of State Growth, Human Resources Division, Tasmania which have been adapted to suit a broader State Service Audience.