Divisions
- About the Tasmanian State Service
- Contact Us
- Aboriginal employment
- Culture of learning
- Diversity and inclusion
- Digital capability
- Employee surveys
- Employment arrangements
- Employment policy
- Managing performance
- Work health, safety and wellbeing
- Workforce planning and reporting
- Awards and Agreements
- Managing and leading change
- Senior Executives
- Managing Positions in the State Service (MPSS 2016)
- Legislation
- Coronavirus (COVID-19) Information for Staff
Contact Details
By phone
Find the number of a specific division or office to contact them directly or call Service Tasmania on 1300 135 513.
Our staff
Use the Tasmanian Government Directory to find staff contact details
Social media
Follow our social media accounts to keep up to date with specific programs and initiatives.
TED Talks, Websites and Research
TED Talks
Click on the links below for interesting Ted talks.
| TED Talks - Video Links | Description of talk |
|---|---|
| Change Management | Change Management explained in 1 minute. |
| Lead and be the Change | Professor Mark Mueller-Eberstein is an internationally acclaimed business leader, entrepreneur, consultant, researcher, best-selling author, and teaches at the Rutgers University Center for Management Development. Mark explores the dynamic between the human and technical factors that positively impact business operations and how businesses can leverage key technology trends. |
| Change Management vs Change Leadership - What's the Difference? | Dr John Kotter discusses the difference between "change management" and "change leadership," and whether it's just a matter of semantics. These terms are not interchangeable. The distinction between the two is actually quite significant. |
| Change Management vs Change Leadership | Video by Kotter International The large majority of organizations expect to achieve results by managing change; more than 70% fall well short. The minority that learn how to lead their change equip themselves with the essential linchpin required for sustainable success. |
| Adaptive Leadership Leading Change | Marty Linsky (Harvard University) presented at TEDx St Charles, 13 April 2011) |
| Zooming: How Effective Leaders Adjust Their Focus | Harvard Business School professor, Rosabeth Moss Kanter, explains why executives must constantly consider both the big picture and the details. |
Key websites
Change Management Institute (2012). Welcome to the change management institute.
Retrieved 23 November 2015, from https://www.change-management-institute.com/
- There is a range of free materials on this site, including a downloadable chapter from the first Change Management body of knowledge.
Kotter International (2012). Because change is essential.
Retrieved 23 November 2015, from http://www.kotterinternational.com/
- Designed to promote the training programs and products of Kotter International, the 'other resources' within the books and resources section has some free downloadable material.
Prosci. (2014). Prosci change management learning centre.
Retrieved 23 November 2015, from http://www.change-management.com/
- Designed to promote ADKAR training programs and products, this website also has free articles and webinars on many elements of change management.
Research and publications
Australian Public Service Commission. Human capital matters 2013/8: Change management. Canberra: Australian Government; 2013; Available from: http://www.apsc.gov.au/publications-and-media/current-publications/human-capital-matters/2013/change-management
Australian Public Service Commission. Human capital matters 2014/3: Change management. Canberra: Australian Government; 2014; Available from: http://www.apsc.gov.au/publications-and-media/current-publications/human-capital-matters/2014/change-management
Capacity Development Group Bureau for Development Policy United Nations Development Program. Institutional Reform and Change Management: Managing Change in Public Sector Organisations. 2006; Available from: http://asia-pacific.undp.org/content/rbap/en/home/library/kic/kic_pub3/
Day, G.E. and Shannon, E. A., 2015. Leading and managing change. In Leading and managing health services: an Australasian perspective. Day, G.E. and Leggat, S.G (eds.), Sydney: Cambridge University Press, 295-304.
Fisher, J, 2012, The Process of Transition - Fisher's Personal Transition Curve
Government of South Australia Office for the Public Sector. Change @ South Australia; Available from: http://change.sa.gov.au/
Hiatt Jeffrey M, 2006, The Essence of ADKAR: a model for individual change management; Available from The Essence of ADKAR: a model for individual change management
Higgs, M & Rowland D, 2005, All Changes Great and Small: Exploring Approaches to Change and its Leadership.
New South Wales Government. Information management framework: Change management guidance. 2013; Available from: http://finance.nsw.gov.au/ict/sites/default/files/IM_Change_Management_Guidance.pdf
New South Wales Health. Change Management. 2013; Available from: http://www.health.nsw.gov.au/wohp/pages/changemanagement.aspx
New South Wales Public Sector Communities of Practice. Key Findings from the Change Management Lessons Learned Survey. 2013; Available from: http://www.comprac.nsw.gov.au/Communities-of-Practice/Change-Professionals/Resources/Lessons-Learned-Survey
NEF (the new economics foundation; Available from: Five ways to Wellbeing, nef (the new economics foundation)
Office of the Commissioner for Public Employment. Change Management in the NTPS: Better Practice Guide. A guide for managers.: Northern Territory Government; 2012; Click here for guide.
Prosci, 2006, (Jeffrey M Hiatt), The Essence of ADKAR
Prosci, 2010, ADKAR Worksheet - Business Change Management
Public Sector Commission. Structural change management. Government of Western Australia; 2012; Available from: http://www.publicsector.wa.gov.au/public-administration/structural-change-management
Public Service Commission. Change Management Best Practices Guide: Five (5 ) key factors common to success in managing organisational change. Queensland Government; 2009; Available from: http://www.lgnsw.org.au/files/imce-uploads/361/change-management-best-practice-guide-QLD_0.pdf
Queensland Government Queensland Health. Change Management Documents. 2008; Available from: http://www.health.qld.gov.au/publications/change_management/
South Eastern Sydney Local Health District. Workforce- Change Management in SESLHD. New South Wales Health; 2013; Available from: http://www.seslhd.health.nsw.gov.au/Policies_Procedures_Guidelines/Workforce/HR_Consulting/documents/SESLHDPD180-ChangeManagementPolicy.pdf
Victorian Public Service Commission. Organisational Change. 2014; Available from:
http://vpsc.vic.gov.au/html-resources/organisational-change/
Links to other jurisdictions change management info
Jurisdictions around Australia have developed change management guidelines for their public sector services. This is a brief overview of change resources available.
| Jurisdiction | Website links |
|---|---|
Australian Government | |
Australian Capital Territory | |
New South Wales | |
Northern Territory | |
Queensland | |
South Australia | |
Tasmania | |
| Victoria | |
Western Australia | |
New Zealand |
Contents
Please use the menu below to find out more about managing change.
- what is change - scale of change, different types of change and models of change
- managing change - who is responsible and what their role is
- consulting with employees on change - following award requirements
- communicating change - why communicating change is so important
- transition and change - what reactions you could expect from teams and colleagues
- building resilience - helping individuals to cope with change and bounce back
- assisting employees through change - providing options where employees can get help
- learning more about change - including from TED talks, research, publications and websites
- supplementary information - build and equip yourself as a change manager
Acknowledgement
SSMO acknowledges reference to materials developed by the Office for the Public Sector, Government of South Australia; Department of Health and Human Services, Learning and Development Unit, Tasmania; and the Department of State Growth, Human Resources Division, Tasmania which have been adapted to suit a broader State Service Audience.