Chapter 3 – Developing Our Managers and Leaders

SSMO coordinated the delivery of a number of activities related to the professional learning and development of managers and leaders in 2017-18. Agencies used a mixture of these whole-of-service development programs and internal activities and programs to support the development of management and leadership capabilities. Activities focussed on core areas which included:

• people management;
• ethics and integrity;
• change management;
• work health and safety;
• diversity and inclusion; and
• financial management.

Senior Executive Leadership Development Program

A group of 38 participants completed the inaugural 2017 Senior Executive Leadership Development Program in November 2017. The Program is delivered by the Australia and New Zealand School of Government (ANZSOG), and was designed by ANZSOG and SSMO in consultation with a reference group of three Deputy Secretaries. It aims to build new capabilities, and encourage executives from different agencies to work collaboratively and to be ready to tackle the real world problems facing the public sector. The success of the Program has seen it renewed for 2018-19 allowing a second group of high performing SES to experience what the bespoke program has to offer.

Manager Essentials Program

In collaboration with agencies, the Manager Essentials Program, which aims to improve the essential skills of managers across the TSS, was launched in May 2017 with a pilot group commencing the new whole-of-service Program. In June 2018, 70 per cent of the pilot group participants completed the Program.

The Program is comprised of four active learning modules and is book-ended by two half-day workshops exploring emotional intelligence. The Program has been very well received by all agencies with 194 TSS manager enrolments received across eight Programs since it commenced. A further 10 Programs will be delivered in 2018-19.

Public Sector Management Program

The Public Sector Management Program (PSMP) is delivered nationally by Queensland University of Technology with the TTC providing local support to ensure it remains relevant, and includes local case studies and guest speakers.

In February 2018, 23 people from across all three levels of government were awarded a Graduate Certificate in Business (Public Sector Management).

State Service Strategic Management Program (S3MP)

The State Service Strategic Management Program (S3MP) is a collaborative management and leadership development program coordinated by Tasmania Police, SSMO and UTAS. The intensive Program aims to increase management and leadership skills and capabilities of TSS employees ready for senior management roles. A third cohort of participants will commence the Program in early 2018-19.

Participants can exit the Program with a Graduate Certificate (Public Sector Management) after completing two units, or be awarded Professional Honours (Public Sector Management Leadership) or Research Honours (Public Sector Management Leadership) after completing four units.

In recognition of the success of the Program, the model has been adopted by the Victorian Police Department.

Executive Forums and Australia and New Zealand School of Government Events

SSMO, in partnership with the TTC, has supported a number of whole-of-service events aimed at building the capability of managers and leaders in 2017-18. This included Senior Executive Forums and presentations delivered through the continuing relationship between SSMO and ANZSOG, including the following ANZSOG Applied Learning Seminars:

• Regulation and Public Policy, with Dr Arie Frieberg;
• Creating Impactful Presentations, with Dr Zina O’Leary;
• Resilience: surviving and thriving in turbulent times, with Christine Nixon; and
• Public Value, with Professor Mark Moore, Harvard University.

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