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Department of Premier and Cabinet

Service Tasmania Unit

Contact Details

By phone
Find the number of a specific division or office to contact them directly or call Service Tasmania on 1300 135 513.

Our staff
Use the Tasmanian Government Directory to find staff contact details

Social media
Follow our social media accounts to keep up to date with specific programs and initiatives.

Service Tasmania Unit

Service Tasmania provides you with one stop access to government transactions, services and information. Our aim
is to make it easier for the Tasmanian community, especially in rural and regional areas, to do their everyday
business with Government either in person at one of our service centres, over the phone or through Service
Tasmania Online.

Service Tasmania works closely with State Government agencies to help deliver services, as well as forming
partnerships with Commonwealth and Local Government organisations to deliver their services locally through the
Service Tasmania network.

Over-the-Phone

Tasmanian Government Contact Centre 1300 13 55 13
Open 8am until 5:30pm Monday to Friday

Over-the-Counter

27 service centres statewide
Opening hours and locations

Online

Find information at www.service.tas.gov.au
Or ask us a question by emailing sthelp@service.tas.gov.au

Personal Information Card

Service Tasmania administers the Tasmanian Government Personal Information Card. The card is a form of
identification that can be used by people of all ages to provide evidence of their identity and age. Find out
more or download an application form.

Strategic Priorities 2015-2020

Service Tasmania is working towards delivering five key strategic priorities by 2020.

  • One Unified Organisation – continuing work to consolidate all Service Tasmania resources into the Department of Premier and Cabinet.
  • A Focus on Customer Outcomes – providing full cross-agency service integration tailored to individual circumstances.
  • More Customer Centric Service Design – working with client agencies more closely to assist with service design and development processes.
  • Foster Localised Service Delivery – create localised service delivery based on local community needs.
  • Lead Development of a Digital Strategy – working with DPAC’s Digital Strategy and Services to develop a new Digital Strategy for Service Tasmania. For more information on Service Tasmania’s goals and priorities, see our Service Tasmania Strategic Plan 2015-2020.

Annual Report

Service Tasmania is a division of the Department of Premier and Cabinet. Click here for the Department’s most recent Annual Report.

Previous Annual Reports

View Annual Reports from previous years