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Department of Premier and Cabinet

Service Tasmania Unit

Service Tasmania provides you with one stop access to government transactions, services and information. Our aim
is to make it easier for the Tasmanian community, especially in rural and regional areas, to do their everyday
business with Government either in person at one of our service centres, over the phone or through Service
Tasmania Online.

Service Tasmania works closely with State Government agencies to help deliver services, as well as forming
partnerships with Commonwealth and Local Government organisations to deliver their services locally through the
Service Tasmania network.

Over-the-Phone

Tasmanian Government Contact Centre 1300 13 55 13
Open 8am until 5:30pm Monday to Friday

Over-the-Counter

27 service centres statewide
Opening hours and locations

Online

Find information at www.service.tas.gov.au
Or ask us a question by emailing sthelp@service.tas.gov.au

Personal Information Card

Service Tasmania administers the Tasmanian Government Personal Information Card. The card is a form of
identification that can be used by people of all ages to provide evidence of their identity and age. Find out
more or download an application form.

Strategic Plan 2020-2025

Service Tasmania believes in making it easy for Tasmanians to access the services and advice they need at every stage of their life. We will do this by:

  • simplifying government services;
  • providing choice in how to access services;
  • investing in knowledgeable and friendly people; and
  • advocating for service improvement based on public feedback.

Find out more about our strategic priorities in the Service Tasmania Strategic Plan 2020-2025 (PDF, 3MB).

Annual Report

Service Tasmania is a division of the Department of Premier and Cabinet. To see the Department's latest annual report, visit the annual report page

Previous Annual Reports

View Annual Reports from previous years