Who is my agency's survey coordinator, and how do I contact them?
Your agency survey coordinator is your first contact for information and support relating to the survey. The contact details of your coordinator are provided in your invitation email and will appear in any promotional material. If you can't find the contact details of your coordinator, email tss.surveys@dpac.tas.gov.au and we will put you in touch.
Is there support for employees with accessibility needs to complete the survey?
Yes. If you require assistance to complete the survey, it is recommended that you contact your agency survey coordinator before beginning the survey.
I am experiencing technical, or other issues that are preventing me accessing or completing the survey
Your agency survey coordinator will be able to assist you with any queries concerning completing the survey.
Why am I getting email reminders to do the survey when I've already completed it?
The survey system will send two reminder emails automatically, unless your survey has been completed and submitted.
You may also receive additional ‘all staff’ email reminders directly from your head of agency, agency executive, or agency survey coordinator at certain times during the survey period.
Who runs the survey?
The State Service Management Office within the Department of Premier and Cabinet, along with ORIMA Research, an independent research company, run the TSS Employee Survey.
