Occupational violence and aggression can be:

  • verbal abuse
  • damage to property
  • threatening or intimidating behaviour
  • physical violence
  • harassment or stalking.

This behaviour can happen in workplaces, during service deliver, online or in public settings connected to work.

Respectful behaviour is expected from everyone. State Service employees are expected to provide professional and respectful service, and members of the pubic are expected to treat employees and others with respect.

Support for employees

Employees who experience violent and aggressive behaviour should report the incident and seek support as needed. Support options may include:

  • speaking with a manager of human resources
  • contacting police where appropriate
  • accessing medical support
  • reporting the incident through agency reporting systems
  • using the Employee Assistance Program (EAP).

Our commitment

The Tasmanian State Service is committed to:

  • providing safe working environments
  • supporting employees affected by occupational violence and aggression
  • promoting respectful behaviour
  • responding appropriately to incidents
  • improving reporting, guidance and training across agencies.

Violent or aggressive behaviour towards employees may result in action being taken, including refusal of service or involvement of police.