Once a complaint is lodged, the general manager has 14 days to assess and ensure it meets the requirements of the Local Government Act.
If the complaint is valid, the general manager must then refer it to the appropriate body.
If the complaint is against less than half of the council's councillors, it is referred to a code of conduct panel.
If the complaint is against one half or more of the council's councillors, it is referred to the Director of Local Government.
