CPE Annual Report 1998-99

TABLE OF CONTENTS

1. Introduction
2. Employment Principles
2.1. Merit
2.2. Managing Diversity - Equal Employment Opportunity
2.3. Aboriginal Employment Policy Guidelines
3. Role and Statutory Functions of the Commissioner
4. Powers of the Commissioner
5. Employment Instructions
5.1. Employment Instruction 98/2: Managing Diversity
6. Reporting Requirements for Equal Employment Opportunity
7. Direct Selections
8. Temporary Employment
9. Temporary Employment Registers
10. Redeployment Register
11. Appointment of Former Invalidity Pensioners
12. Conduct and Discipline
13. Inability to Discharge Duties
14. Consultancy Work
15. Human Resource Data
16. Administration and Staffing

Appendix - State Service Employment Statistics for 1998-99

I have pleasure in presenting the Annual Report of the Commissioner for Public Employment for the twelve month period ending 30th June 1999 pursuant to Section 15 of the Tasmanian State Service Act 1984. This report is also available on the Internet at:

http://www.dpac.tas.gov.au/divisions/ep/cpe/annualreport/1998-1999/ top

1. INTRODUCTION

There was a change of Commissioner on the 16 June 1999. Michael Stevens resigned as Commissioner and was replaced by Rebekah Burton as Acting Commissioner.

The change of Government in September 1998 saw many structural changes to the Tasmanian State Service, including the decrease from 24 Agencies down to 17 Agencies.

The highlights and issues that were dealt with during the 1998/99 period are detailed in this report. top

2. EMPLOYMENT PRINCIPLES

Employment decisions within the Tasmanian State Service are based on the fundamental principles of merit, fairness and equity.top

2.1 Merit

Section 4 of the Tasmanian State Service Act 1984 (the Act) establishes the basis for State Service employment as follows:

4- (1) All permanent employment in the State Service shall be in accordance with the merit principle which is as follows - the appointment of persons as permanent employees and the promotion of permanent employees shall be on the basis of the individual capacity of those persons or permanent employees notwithstanding any disability of those persons or employees in relation to performing the work associated with the position for which those persons or employees are seeking to be appointed or promoted, and having particular regard to the knowledge, skills, qualifications, experience and potential for future development of those persons or permanent employees in their employment in the State Service.

(2) All employees shall receive fair and equitable treatment in their employment in the State Service.

(3) For the purposes of subsection (1), ``disability'', in relation to any person or permanent employee, means any degree of infirmity, malformation or disfigurement from which that person suffers, whether arising from a condition subsisting at birth or from an illness or injury, and, in particular, includes -

(a) any degree of paralysis or lack of co-ordination from which that person suffers; and

(b) the loss of any part of the body, whether by amputation or otherwise; and

(c) any loss or impairment of any of the faculties of sight, hearing or speech; and

(d) any impairment of intellectual faculties unless such impairment would prevent the person or employee performing the work associated with the position for which that person or employee is seeking to be appointed or promoted; and

(e) any physical reliance on a guide dog or wheel chair or any remedial appliance or device; and

(f) any epilepsy from which that person suffers.

The merit principle is dual faceted in nature - demanding Agencies make the best use of human resources by filling vacancies with the most suitable available person, and ensuring employees are guaranteed that appointment or promotion will be on the basis of suitability, assessed in a fair, equitable and non-discriminatory fashion. It demands not only that the most suitable person be chosen from the field of applicants, but also that the field be the best that can be assembled under the prevailing circumstances, free of any artificial or contrived limitations.

It is important to note that a necessary precondition for effective implementation of the merit principle is that individuals be afforded the same opportunity to compete fairly and equitably for selection, appointment or promotion solely on the basis of their capacity to further the objectives of the Service through the performance of the duties assigned to the position for which they are competing.top

2.2 Managing Diversity - Equal Employment Opportunity

I am pleased to report that the Managing Diversity Policy Guidelines for Agencies (http://www.dpac.tas.gov.au/divisions/ep/md/) were released in October 1998. The guidelines were issued under the Tasmanian State Service Act 1984 section 10(1)(b) and include sections on:

  • Policy Guidelines for Agencies;
  • Workplace Discrimination and Harassment;
  • Resolution Process for Grievances;
  • Records Management; and
  • References and Supporting Documentation.

These guidelines are the culmination of extensive work in the area of Managing Diversity. They are and will continue to play an important role in the overall task of eliminating discrimination and harassment in the workplace. The guidelines support outcomes 1 and 4 of the Changing Workplace Behaviour (CWB) Management Plan (http://www.dpac.tas.gov.au/divisions/ep/harass.htm), which was launched in May 1997. This plan continues to be implemented successfully.

The majority of Agencies have either completed the required actions or have made significant progress towards developing strategies to achieve outcomes. There are regular reports to Cabinet which detail achievements of Agencies in relation to the targets set in the Plan.

The Plan and Guidelines were designed to assist Agencies, their executives and managers to put in place policies and practical programs to minimise and eventually remove the occurrence of all forms of discrimination, workplace harassment and other inappropriate behaviours. Some Agencies have already included sections from the Guidelines in Agency Human Resource Manuals, further supporting the change of organisational culture required for the effective management of diversity in the workplace.

To support the release of the Guidelines, a replacement Employment Instruction (EI) was issued. EI 98/2 - Managing Diversity directly supports outcome 1 of the CWB Management Plan and further promotes Managing Diversity principles into Tasmanian State Service employment policy and practices.

To oversee the implementation of the CWB Management Plan a Peak Body, which I chair, was established in 1997. The Peak Body consists of senior level Agency representatives and its purpose is to coordinate the implementation of the Plan.

The Peak Body originally established five sub-committees namely,

  • Policy Framework;
  • Legislative Review;
  • State Executive Service(SES), EEO/Anti-discrimination;
  • Women in Uniformed Services: and
  • Aboriginal and Multicultural employment

The Legislative Review sub-committee was disbanded due to its terms of reference being achieved. With the change of Government in September 1998 there was a review of the Terms of Reference for the Peak Body and Sub-Committees to ensure alignment with the new Government's policy platform. From this review the following changes were forwarded to and approved by Cabinet:

  • Formation of a new Youth Employment sub-committee with the task of developing and implementing a Youth Employment Strategy to increase the representation of young people in the Tasmanian State Service;
  • Changes to the Terms of Reference for the Peak Body to broaden the focus of the Body to a more holistic approach of managing diversity rather than focusing only on Equal Employment Opportunity;
  • Changes to the Terms of Reference for the SES sub-committee to increase the number of Women in the SES to 35% by 2001; and
  • Changes to the Terms of Reference for the Policy Framework sub-committee to increase the representation of Women on Government boards to 50% by 2001 and to develop and implement a Family Friendly Workplace Policy.

The Peak Body met in May 1999 to discuss the new terms of reference, receive reports from the sub-committees and discuss the formation of the new Youth Employment sub-committee.

The Peak Body is expected to meet twice yearly with much of the administrative work being achieved through the sub-committees which meet when required. top

2.3 Aboriginal Employment Policy Guidelines

The Aboriginal Employment Policy Guidelines were released in October 1998 (http://www.dpac.tas.gov.au/divisions/ep/ae/). These Policy Guidelines were developed in consultation with the Office of Aboriginal Affairs (OAA). The OAA implements the Aboriginal and Torres Strait Islander Employment and Career Development Strategy. This strategy is a joint Federal and State funded initiative.

The guidelines are designed to assist Agencies in the recruitment process for Aboriginal Identified positions. Positions that are "identified" or "tagged" have essential requirements that need to be met before these positions can be filled. The guidelines outline the process for determining position type, recruitment including methods of establishing a claim of eligibility and grievance procedures. There have been two reviews held in relation to a decision of eligibility. These have been conducted in accordance with the grievance procedure outlined in the guidelines.

The two reviews of decisions by the Office of Aboriginal Affairs not to include applicants on the Aboriginal and Torres Strait Islander Temporary Employment Register, due to the applicant's inability to prove Aboriginality, were upheld in both cases.top

3. ROLE AND STATUTORY FUNCTIONS OF THE COMMISSIONER

The principal statutory functions of the Commissioner which I exercise in relation to the observance of the merit principle are specified in Section 10 of the Act as follows:

In addition to such other functions as are by this Act or any other Act imposed on the Commissioner, the Commissioner has the following functions:-

(a) to take such steps as the Commissioner considers necessary to promote, uphold and ensure adherence to the merit principle in the selection of persons or employees to fill vacant positions in the State Service, the appointment of persons as permanent employees, the promotion of permanent employees to vacant positions in the State Service or the employment of employees in the State Service;

(b) to determine practices and procedures relating to the recruitment of persons to the State Service, the appointment of persons as permanent employees, the promotion of permanent employees and the employment, transfer, secondment, redeployment and discipline of employees and to the creation and abolition of positions in Agencies pursuant to section 33 (2);

(c) to review and make recommendations to the Minister on the level of permanent employment and temporary employment in the State Service or in any Agency;

(d) to consult, where the Commissioner considers it appropriate, with the Secretary in relation to the development and application of personnel practices and procedures in the State Service;

(e) to consult with the Secretary and other Heads of Agencies in relation to the application of the public employment policies of the Government of the State;

(f) to determine educational qualifications and other requirements for employment in specified positions or classes of positions in the State Service;

(g) to determine practices and procedures in relation to equal employment opportunity programs and to monitor and evaluate those programs.

The statutory functions are performed by determining appropriate practices and procedures in relation to:

  • recruitment
  • appointment
  • promotion
  • transfer
  • secondment
  • redeployment
  • inability
  • discipline
  • creation and abolition of positions
  • determination of educational qualifications and other requirements for employment in specific positions in the State Service.

As Commissioner I am responsible for keeping a record of all permanent employees by age, date of employment, position, classification and salary. I may also review and make recommendations to the Minister administering the Act on the levels of permanent and temporary employment in the Service or in any Agency.top

4. POWERS OF THE COMMISSIONER

The principal powers of the Commissioner are set out in Section 11 of the Act as follows:

11- (1) The Commissioner may do all things necessary or convenient to be done for or in connection with or incidental to the performance of the Commissioner's functions under this Act.

(2) Without limiting the generality of subsection (1), in addition to any power conferred on the Commissioner by any other provision of this Act, the Commissioner may, for the purpose of carrying out the Commissioner's functions under this Act -

(a) conduct such inquiries, investigations or reviews as the Commissioner considers necessary for the purposes of this Act; and

(b) enter and remain, with such assistants as the Commissioner considers necessary, in any premises at which the functions or activities of an Agency are carried on; and

(c) summon any person whose evidence appears to be material to any determination of the Commissioner; and

(d) take evidence on oath or affirmation and, for that purpose, administer oaths and affirmations; and

(e) subject to subsection (3), require any person to produce documents or records in the person's possession or subject to the person's control that relate to matters of administration for the purposes of this Act.

(3) The regulations may prescribe documents or records or classes of documents or records that a person is not required to produce under subsection (2) (e).
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5. EMPLOYMENT INSTRUCTIONS

5.1 Employment Instruction 98/2: Managing Diversity

There was one Service-wide Employment Instruction (EI) issued this year. EI 98/2 was created to facilitate the Changing Workplace Behaviour (CWB) Management Plan outcome number 1 and support the release of the Managing Diversity Policy Guidelines. This EI replaces EI 94/1.

The key change put in place by the new EI is that the focus of the State Service should be on Managing Diversity rather than either equal employment opportunity or affirmative action.

I quote from the EI:

"Managing diversity is founded on the premise that there are distinct economic and social benefits of a workforce which is broadly representative of society generally. Equal opportunity and affirmative action are, and will continue to be, effective strategies for providing equity of access and opportunity for those specific groups who experience disadvantage in gaining employment or in developing their employment prospects.

There is a tendency to perceive managing diversity (including EEO) as synonymous with affirmative action which has led to the view that achievement of EEO objectives conflicts with the application of merit. However, the two principles are complementary. The essential problem is that application of EEO principles is often perceived as happening at the point of filling individual positions. The reality is that EEO is directed more to establishing a "level playing field" prior to the selection process occurring.

The benefits of diversity management include effective adjustment to changes in culture and demography, increased productivity based on diverse team composition, new ideas and different problem solving approaches, wider selection pools, increased access to wider client bases, and encourages a multi-dimensional corporate image."

The other significant changes are:

  • A change from target to designated groups that now includes Youth (people between 16 and 25 years of age).

  • Specific reference to the requirement of Agencies to develop Equal Employment Opportunity (EEO) Management Plans as outlined in the CWB Management Plan.

  • Procedures for dealing with all forms of harassment are now contained in the Managing Diversity Policy Guidelines for Agencies.

  • Agency status reporting has been reduced from quarterly to half yearly.

  • Simplification of the Annual Reporting requirements for EEO.
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6. REPORTING REQUIREMENTS FOR EQUAL EMPLOYMENT OPPORTUNITY

Employment Instruction 98/2 includes a simplification of the Annual Reporting requirements for Equal Employment Opportunity (EEO). It requires Heads of Agency to include, as a minimum:

  • Target groups identified for specific action in the Agencies current EEO Management Plan;

  • details of the initiatives that will be taken to increase the under representation of the identified target groups; and

  • a statistical report on the outcomes of the strategies undertaken within the Agency in a designated format.

I hope this will assist Agencies to further improve the level and detail of EEO reporting in the future and more accurately determine how the State Service is progressing towards the achievement of Managing Diversity outcomes.

At the Managing Diversity Peak Body committee meeting held in May 1999 it was resolved that a sub-committee be created to investigate presenting a Managing Diversity Award to an Agency that has outstanding performance in this area.top

7. DIRECT SELECTIONS

Due to the change of Government in September 1998 Agencies underwent substantial restructuring. This restructuring has resulted in the approval of a large number of direct selections.

Agencies undertaking restructuring sought the assistance of my Office in developing guidelines for their restructuring. Processes were developed that minimised, not only administrative arrangements but also costs to Government.

I am satisfied that the application of merit in these type of processes are safeguarded. My Office, in conjunction with Agencies will ensure that the tests of merit are met in all the circumstances that Direct Selection is used.

Table 1 indicates the number of direct selections for each agency for the financial years ending 30 June.

TABLE 1: Direct Selection totals for each Agency for the financial years ending the 30 June (Note - For 1997 and 1998 the previous State Service Agency structure has been converted to the current Agency structure for comparison purposes):

Agencies
1997
1998
1999
Department of Health and Human Services 32 62 101
Department of Education 18 117 61
Department of Primary Industries, Water and Environment 120 109 21
Department of Justice and Industrial Relations 41 56 54
Department of Police and Public Safety 21 2 29
Department of Premier and Cabinet 15 7 9
Department of Treasury and Finance 11 7 3
Department of Infrastructure, Energy and Resources 72 37 10
Department of State Development 6 2
Tasmanian Audit Office 1
Authorities
Egg Marketing Board
Motor Accidents Insurance Board
Retirement Benefits Fund Board
Rivers and Water Supply Commission 6
Tasmanian Dairy Industry Authority
Tasmanian Grain Elevators Board
The Public Trustee 2 5 1
Total: 344 404 290
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8. TEMPORARY EMPLOYMENT

I continue to make recommendations to the Premier for the conversion of employees from Temporary to Permanent. Conversions are only made at the "base grade" level and only after it can be demonstrated that a merit process was used to originally employ the person.

My Office provided assistance to the Department of Health and Human Services to develop a strategy to address the issue of temporary employment. The Agency has developed and will implement specific guidelines on temporary employment that will eliminate previous untenable practices. As part of the exercise a considerable number of employees were identified as being eligible for conversion from temporary to permanent.

While there has been a reduction in the number of temporary employees over the past twelve months, it must be pointed out that there will always exist the need for temporary employment in an organisation of the size and diversity of the State Service.

Table 2 indicates the number of conversions for each agency for the financial years ending 30 June.

TABLE 2: Conversions to Permanency totals for each Agency for the financial years ending the 30 June (Note - For 1997 and 1998 the previous State Service Agency structure has been converted to the current Agency structure for comparison purposes):

Agencies 1997 1998 1999
Department of Health and Human Services 115 26 260
Department of Education 324 54 334
Department of Primary Industries, Water and Environment 4 9 12
Department of Justice and Industrial Relations 7 6 15
Department of Police and Public Safety 1 30
Department of Premier and Cabinet 1 3 13
Department of Treasury and Finance 1
Department of Infrastructure, Energy and Resources 4
Department of State Development 1
Tasmanian Audit Office
Authorities
Egg Marketing Board
Motor Accidents Insurance Board
Retirement Benefits Fund Board
Rivers and Water Supply Commission
Tasmanian Dairy Industry Authority
Tasmanian Grain Elevators Board
The Public Trustee 1
Total: 452 104 665
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9. TEMPORARY EMPLOYMENT REGISTERS

My Office continues to give advice and assistance to Agencies with the establishment of temporary employment registers. The use of registers is increasing. Employment registers are particularly advantageous for Agencies in circumstances where there is a history of high turnover or in areas where recruitment is difficult, for example, specialist functions.

The review of the operation of temporary employment registers in light of the recent Federal Government's move to the Job Network was completed. At the 30 June 1999 the review recommendations are to be included in a revised Employment Instruction.
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10. REDEPLOYMENT REGISTER

Section 48 of the Act establishes the Redeployment Register of names of permanent employees who, for reasons prescribed in Section 47 of the Act, have been declared by the Head of Agency to be surplus to the requirements of that Agency.

An employee can be listed on the Register for a period of up to 12 months following exhaustion of the relevant appeal provisions.

The Commissioner may transfer an employee on the Redeployment Register to any vacant position which a Head of Agency is seeking to fill and the duties of which the Commissioner considers the employee capable and competent to perform. Such a position must have a classification or salary level similar to that of the position last permanently occupied by that employee.

If, at the expiration of 12 months from the date of registration on the Redeployment Register an employee has not been transferred, or otherwise had their name removed from the Register, then the Act requires that the Commissioner advise the Head of Agency who must call on the employee to resign or retire from the State Service or be subject to dismissal.

The process of job matching is carried out in conjunction with the Division of Employment Policy of the Department of Premier and Cabinet (DEP) which circulates a Register of employees names to Agencies who consider those listed before advertising vacancies. In addition, the proof copy of the State Services Notices Section of the Tasmanian Government Gazette is scrutinised prior to publication for vacancies that Agencies may have overlooked. In such cases, the Agency is contacted and the matter considered before the Gazette is published.

This year I have transferred two employees who were declared surplus to the requirements of Agencies. I would like to express my appreciation for the cooperation displayed by those Agencies to which I have transferred these employees.

The Government's policy on redundancies has meant that redeployment is the preferred mechanism for dealing with surplus staff. To assist this process the Tasmanian State Service Redeployment Strategy was developed by DEP to assist in the redeployment of excess Department of Health and Human Services employees. It is understood that other Agencies have expressed interest in utilising the strategy.
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11. APPOINTMENT OF FORMER INVALIDITY PENSIONERS

The Commissioner may receive a report from the Retirement Benefits Fund (RBF) Board stating that the Board is of the opinion that the health of an invalidity pensioner is so restored to enable that person to perform the duties of any office or position. The Commissioner may then take such action as is considered reasonable and practicable to identify a vacant position in the State Service in which the person would be capable of satisfactorily performing.

After notification by the RBF Board, the process of job matching is carried out in conjunction with DEP in the same manner as elaborated in Section 10 of this report.

TABLE 3: Number of former invalidity pensioners as at the 30 June on the financial years shown:

Year
Number of former invalidity pensioners as at 30 June.
1997
8
1998
15
1999
23

The increase in 1999 was the result of a review of the priority placement register process as part of the development of the Tasmanian State Service Redeployment Strategy.

The steady increase in former invalidity pensioners suggests that Agencies still do not fully appreciate their responsibilities in this area. The placement of employees back into the workforce continues to prove difficult with the number of invalidity pensioners still awaiting placement, following their restoration to good health, continuing to grow.
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12. CONDUCT AND DISCIPLINE

Part IX of the Act establishes a comprehensive code for the conduct of disciplinary procedures in relation to permanent employees who may have committed offences as defined in Section 54 of the Act. The provisions of the code are generally consistent with procedures established in the Commonwealth and other State Public Services, and with decisions of the courts relating to administrative law matters and the rules of natural justice.

In the 1998-99 year, I received six requests from a Head of Agency for the appointment of a person to conduct an Inquiry following the charging of a permanent employee. In each case I appointed an Inquirer. As at 30 June 1999 five of the six Inquiries had been completed.

In two inquiries the Inquirer found that there was substance in all charges laid. The action taken by the Head of Agency in relation to the recommendations of the Inquirer was counselling in both cases. There were two Inquiries where the Inquirer found that there was substance in some of the charges laid by the Head of Agency and this resulted in the Head of Agency taking the action of counselling and in one case transferring the employee to another position. One employee resigned before the Inquiry started and one Inquiry is continuing.
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13. INABILITY TO DISCHARGE DUTIES

Part VIII of the Act establishes a comprehensive code for the conduct of inability procedures concerning permanent employees who the Head of Agency believes are unable to discharge their duties in the best interests of the State. The provisions of the code are generally consistent with procedures established in the Commonwealth and other State Public Services, and with decisions of the courts relating to administrative law matters and the rules of procedural fairness/natural justice.

In the 1998-99 year, I received three requests from three Heads of Agency for the appointment of a person to conduct an Inquiry following the Head of Agency forming a view that a permanent employee was not able to perform their duties. I appointed Inquirers from outside the State Service in all cases. In one case the Inquirer substantiated none of the claims by the Head of Agency in relation to inability. In another case the inquiry did not proceed due to an alternative course of action being agreed upon and in the third case the Inquiry is continuing.
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14. CONSULTANCY WORK

The Office continued to provide a consultancy service to Agencies throughout the year. The service ranged from answers to enquires over the telephone or in writing, to planned visits to Agencies. The Office continues to receive positive feedback from Agencies on those matters for which advice was provided.top

15. HUMAN RESOURCE DATA

State Service employment statistics, information and comment is attached as Appendix 1.

The information contained in Appendix 1 is provided to this Office by the Division of Employment Policy. top

16. ADMINISTRATION AND STAFFING

Administrative support is supplied by staff in the Division of Employment Policy in the Department of Premier and Cabinet.

Both the outgoing Commissioner, Mr Michael Stevens, and I would like to thank the staff in my Office and the Division of Employment Policy for their support.




Rebekah Burton

A/COMMISSIONER FOR PUBLIC EMPLOYMENT

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