Work and wellbeing
My agency provides a safe work environment.
My agency encourages and supports employees to have a good work/life balance.
I am able to effectively manage my workload.
Work health and safety is discussed at regular workgroup meetings.
I have received instruction/training appropriate to my role to address WH&S hazards, incidents, and injuries in accordance with my agency's policies.
I have both the opportunities and resources at work to support my health and wellbeing.
29 per cent of respondents said they currently had direct team managerial/supervisory responsibilities.
My agency provides me with appropriate training and guidance to manage employees.
My agency has good procedures in place to support managers/supervisors.
Engaging with members of the public
The following table shows the percentage of respondents who directly work or engage with members of the public as part of their role, and how often:
|Regularity||Daily||Weekly||Monthly|| Less frequently|
Support for working with the public
I have the ability and skills to deal with a wide range of people.
My agency provides me with appropriate training and guidance to work with members of the public.
My agency provides me with appropriate support to assist me in my work with members of the public.
57 per cent of respondents said they were able to manage their work and personal issues in a way that didn't impact on their stress levels.
57 per cent of respondents agreed that they were satisfied with the work/life balance in their current job. and 59 per cent said their workgroup encouraged and supported employees to have a good work/life balance.
36 per cent of respondents said they were currently using some kind of flexible working arrangements. The following table shows which arrangements were in use.
Flexible hours of work.
Compressed work week.
Working remotely/virtual team.
Working away from the office on a regular basis.
Working away from the office on an ad-hoc basis.
Purchasing additional leave.
Managing workplace change
53 per cent of respondents said their current workgroup had been directly affected by significant change in the past 12 months. Significant change includes changed to Government policy, direction or practices, agency restructuring, and changes to technology. 26 per cent of respondents agreed that significant change was managed well in their agency.