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Department of Premier and Cabinet

Timeframes and Scope


The Review is being conducted over two phases as outlined in the diagram below.

There were a number of opportunities for the community, the State Service and other stakeholders to be involved in consultation.


The scope of the Review is defined by its Terms of Reference, available here. This Review will focus primarily on the governing framework of the Tasmanian State Service. It will identify structural, legislative and administrative improvements that will transform current structures, services and practices to deliver a more efficient and effective public service. It will also reflect on lessons learned during the COVID-19 pandemic to identify improved ways of working.

This is primarily a structural review. However, it is anticipated that broader findings related to operational and cultural improvements may arise in the process.

The key focus areas of the Review are:

  1. Facilitating public service change and innovation that improves the delivery of public policy and services to support the aims of government and meet the needs of the community;
  2. Identifying opportunities to improve the delivery of government services, programs, projects and other initiatives, including information technology platforms;
  3. Identifying ways to promote collaboration and partnerships including to support more flexible movement of employees between the private sector, non-government and community organisations, and the public sector;
  4. Achieving greater economies and efficiencies in TSS administration, including opportunities to streamline bureaucracy and services where suitable;
  5. Examining the effectiveness and efficiency of government services, including the appropriateness and feasibility of further decentralisation.
  6. Facilitating areas of cultural change within the TSS (e.g. promoting risk-based decision making, increasing diversity, promoting innovation, improving accountability and identifying ways to enhance performance);
  7. Identifying ways to help develop the long-term capability and agility of the TSS;
  8. Implementing enhanced workforce management processes across the employee life cycle, including opportunities to implement improvements to how the TSS recognises, develops and manages employee performance; and
  9. Attracting, developing and retaining a skilled public sector workforce with the capacity to meet emerging economic, social, environmental and technological opportunities and challenges.

The Review will not consider:

  • Employment matters relating to Tasmanian Government employees who are not covered by the State Service Act such as Government Business Enterprises and State-Owned Companies;
  • Cultural and operational matters unrelated to the governing framework of the TSS;
  • Wages policy and conditions for public sector employees that are negotiated through awards and agreements;
  • The role of trade unions to advocate for public sector employees; and
  • The introduction of either a minimum or maximum target for the total numbers public sector employees in Tasmania.