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Department of Premier and Cabinet

Family violence services

Statewide and National Telephone Services

Organisation Phone

Tasmania Police

000 for all emergencies

Safe at Home Family Violence Response and Referral Line
The line, which is staffed 24 hours a day, 7 days a week, including public holidays, offers an information and referral service by which callers are able to access the full range of response, counselling, information and other support services provided by Safe at Home on a 24 hour basis.

If someone is at risk or in danger, call the 24 hour Family Violence Response Referral Line (1800 633 937)

1800 633 937

Family Violence Counselling and Support Services
Specialised workers within the Department of Health and Human Services (DHHS) Family Violence Counselling and Support Service are available to assist victims of family violence and affected children.

DHHS Family Violence Counselling and Support Service offer professional and specialised services to assist children, young people and adults affected by family violence.  This service is part of the Safe at Home initiative; a Tasmanian whole of government response to family violence.

1800 608 122

Legal Aid Commission of Tasmania
Family violence victims can receive free legal advice from the Tasmanian Legal Aid telephone service.

1300 366 611
Monday - Friday (9am-5pm)

Women's Legal Service

Free and confidential legal telephone advice & referral service

1800 682 468

(10am -12.30pm, 1.30pm -3.30pm) Monday, Tuesday, Thursday, Friday

(2pm - 4pm Wednesday)

Victims Support Services (VSS)

The VSS provides information on court, legal proceedings and victims rights.

1300 663 773

Victims of Crime Service (VOC)

VOC supports people to deal with personal and practical problems associated with the impact of crime, to allow them to regain control of their lives.

1300 300 238

Anglicare
Offers statewide family and counselling services

1800 243 232

Centrelink
Centrelink Social Workers provide counselling support and referral services to Centrelink customers who are experiencing major change in their lives or a crisis such as family breakdown or domestic and family violence.

13 28 50

Kids Help Line

1800 551 800

Child Protection Services

1300 737 639

(24 hours, 7 days)

DHHS Emergency Accommodation Help Line

1800 800 588

(5 pm - 9 am Monday - Friday)

(24 hours weekends and public holidays)

Commonwealth Government Translating and Interpreting Service (TIS)

13 14 50

TTY Text Call Emergency

People who use the teletypwriter to access the telecommunications network can now access emergency services (Police, Ambulance, Fire) via the National Relay Service.

106

Australian Childhood Foundation Stop Child Abuse Campaign

1800 176 453

Southern family violence services

Organisation Phone

Huon Domestic Violence Service
The HDVS is a free and confidential service funded to address the issue of domestic violence in the Huon Valley.

03 6264 2222

SHE (Support, Help and Empowerment)

SHE offers a confidential, free service for women who have suffered or are suffering abuse in an intimate relationship.

03 6278 9090

Centacare Counselling for Kids and Centacare Kids Club
Centacare offers a whole-of-family approach to families who have experienced family violence.

03 6278 1660

Annie Kenney Young Women's Refuge

Crisis accommodation and support for women 13-20 years old facing homelessness and domestic violence

03 6272 7751

Caroline House

Supported accommodation for medium to long term stays for women recovering from a mental illness.

03 6234 5011

Hobart City Mission

Provides crisis/medium term supported accommodation for homeless women and children in the Hobart area

03 6215 4200

Hobart Women's Shelter (Women's Shelter Inc. Hobart)


Crisis/medium term supported accommodation for women and children escaping domestic violence. Support includes counselling, practical support, information and referral.

03 6273 8455

Jireh House

An emergency shelter for women and children.

03 6232 3850
(24 hour)

Mara House - Colony 47

Transitional supported accommodation for young women at risk of being homeless (13-18 years)

03 6231 2782

0418 315 027 

McCombe House (Salvation Army)
Emergency accommodation for women and children.

03 6228 1099

Centacare Tasmania

Centacare runs programs which help combat family violence, including crisis intervention, counselling and group programs for perpetrators of violence.

03 6278 1660

Hobart Community Legal Service

03 6223 2500

  • 9am - 5pm (Monday to Thursday) 
  • 9am - 1pm (Friday)

Hobart Community Legal Service - Bridgewater Office

03 6263 4755

(9.30am - 12.30pm Tuesday to Friday)

Hobart Community Legal Service - Sorell Office

03 6265 1911

(Tuesday - Friday)

Northern Family violence services

Organisation Phone

Yemaya Women's Support Service (formerly Survivors)
A post-crisis counselling service providing medium to long term support for women who are in, or have experienced, abusive/violent relationships.

03 6334 0305

Karinya Young Women's Refuge
Provides crisis accommodation for young women aged between 13-20 years with no dependants who are homeless. Provides practical and emotional support, including information, advocacy, outreach and referrals.

03 6331 0774

Centacare Tasmania

Centacare runs programs which help combat family violence, including crisis intervention, counselling and group programs for perpetrators of violence.

03 6332 0600

Launceston Women's Shelter (Magnolia Place)
Provides emergency/medium term accommodation and support for women and children escaping domestic violence and/or who are homeless.

03 6344 5322

Launceston Community Legal Centre

03 6334 1577

1800 066 019  

North-West family violence services

Organisation Phone

Oakleigh House (Salvation Army)
Emergency accommodation for women and children.

03 6431 5791

Warrawee Women's Shelter
24 hour crisis accommodation and medium term accommodation and support services to women and children who are escaping domestic violence.

03 6425 1382

West Coast Crisis Accommodation & Referral Service
Provision of outreach, support, information and referral for people who are homeless or at risk of being homeless. Includes crisis accommodation.

03 6471 4748

RAIN - Relationships Abuse of an Intimate Nature

RAIN provides information, counselling and support to women, men and children experiencing violence within intimate relationships.

03 6421 3100 (Devonport)

1800 243 232 (Burnie)

Centacare Tasmania

Centacare runs programs which help combat family violence, including crisis intervention, counselling and group programs for perpetrators of violence.

Centacare Kids Club

03 6431 8555

1800 819 447

North West Community Legal Centre

03 6424 8720